INFO FOR APPLICANTS

CANDIDATE TESTIMONIALS

POSITION ANNOUNCEMENTS

  1. NEW JERSEY SYMPHONY ORCHESTRA VICE PRESIDENT OF EDUCATION AND COMMUNITY PROGRAMS
  2. CHARLOTTE SYMPHONY ORCHESTRA DIRECTOR OF DEVELOPMENT
  3. E CITY PRESIDENT AND CHIEF EXECUTIVE OFFICER
  4. PACIFIC SYMPHONY SEEKS VP OF MARKETING AND PUBLIC RELATIONS
  5. CHIEF DEVELOPMENT OFFICER THE SALVATION ARMY, GREATER CLEVELAND
  6. PACIFIC SYMPHONY, DIRECTOR OF AUDIENCE DEVELOPMENT
  7. MANAGER, EDUCATION & COMMUNITY ENGAGEMENT PROGRAMS, THE PACIFIC SYMPHONY
VICE PRESIDENT OF EDUCATION and COMMUNITY PROGRAMS
NEW JERSEY SYMPHONY ORCHESTRA

Now in its 86th season, our client, the New Jersey Symphony Orchestra (NJSO), is New Jersey’s largest performing arts organization, offering more than 250 concerts each year. Its newly revised mission – “We commit with equal passion to artistic excellence and engagement with our communities” – signifies an unprecedented stride in the orchestral world combining its unique commitment to statewide service with its passionate dedication to education and outreach.

While the Orchestra’s history dates back to 1846, the NJSO is an ensemble for the 21st century, implementing innovative programs in both performance and education. Unlike any other contemporary orchestra, the NJSO brings great music to every corner of its home state. With Classical, Pops and Family subscription series in eight venues around New Jersey (including its home at Newark’s spectacular New Jersey Performing Arts Center), the NJSO had over 225,000 attendees at hundreds of performances and outreach activities last year, reaching communities in all 21 New Jersey counties. More information and concert reviews are available at www.njsymphony.org.

The NJSO continues to gain recognition as a world-class ensemble, and has reached new artistic heights under the leadership of Music Director Neeme Järvi, as demonstrated by recent enthusiasm from the public and the press. The NJSO’s burgeoning national reputation has also greatly benefited from its acclaimed national radio broadcast series, now in its third year.

The NJSO has formed a unique partnership between its musicians and the administration; its Board of Trustees includes six members of the orchestra, two of whom also serve on the Executive Committee, and significant musician involvement in all committee work.
Through their stewardship of NJSO’s education programs as coaches, conductors, and idea-developers, NJSO musicians display a deep commitment to music education. The expansive educational programming of our client includes:
  • Young People’s Concerts, for children in grades 4-8, and Spotlight Concerts for children in grades 1-6, presented statewide in concert halls and school settings;
  • Family Concert Series matinees, a three-concert series presented in Newark;
  • The Newark Early Strings Suzuki-based instruction program to Newark Public Schools students in grades 2 through 4;
  • The Greater Newark Youth Orchestra Program, providing free weekly musical instruction with professional NJSO musicians
  • Resources for Education and Community Harmony (REACH), taking the music of NSJO to communities that are isolated from the arts; and
  • Master Teacher Collaborative program recognizing superior teachers and providing public music school teachers with curriculum development support help in designing interdisciplinary lesson plans

The VICE PRESIDENT OF EDUCATION is part of the NJSO’s senior management team and will be responsible for designing, developing, administering, and evaluating all education and outreach programs consistent with the NJSO’s policies and mission. Reporting to the President and CEO and working closely with NJSO musicians, senior staff and volunteers, the VP of Education will oversee a staff of 3 in planning and executing programs. The selected candidate will be highly collaborative and capable of representing NJSO to a broad range of arts, education, and civic organizations to build positive working relationships in the Greater New Jersey arts and education communities.

Position Announcement:

NJSO VP of Education & Community Programming

Duties and Responsibilities:

  • Oversee all education and outreach activities of the NJSO: assess programs for effectiveness, create and manage to the department’s budget, and oversee the hiring, training, and evaluation of all staff, including volunteers and interns
  • Innovate new programs that incorporate the best of current initiatives and cultivate new ideas and partnerships; Cultivate and sustain relationships with local school districts and other educational and cultural institutions throughout New Jersey, representing NJSO on all education-related projects and programs
  • Collaborate with the Director of Artistic Planning to design concert programs that are educationally and artistically meaningful, with the Development Department to identify new sources of funding for new and existing initiatives, and with the Marketing Department to oversee the marketing (including advertising and brochures) and ticketing of educational programs
  • Work in conjunction with schools and other partners to develop materials for teacher and student preparation
  • Work with Board Members and other volunteers participating in NJSO educational initiatives in the planning and execution of activities
  • Serve as a resource on current music education research and best practices and identify opportunities to introduce current practices into NJSO education programming

Candidate Qualifications:

  • Bachelor’s degree in arts or music education and at least 10 years experience in educational programming or presenting for an arts or cultural organization; classroom teaching experience preferred.
  • Strong management skills and ability to lead staff as well as volunteers and community collaborators in achieving NJSO’s education goals
  • Proven successes in reaching into underserved communities with educational programs and activities to benefit audiences of all ages
  • Experience with youth ensembles and knowledge of orchestral repertoire
  • Creative and innovative thinker who can identify new opportunities in program development, marketing and fund development
  • At ease working with various constituencies – volunteers, musicians, teachers – involved in the successful implementation of programming
  • A vision for the reach and impact of arts education in the schools and understanding of interdisciplinary approach to program design and its importance in supporting educational goals of public schools
  • Ability to serve as a representative of the NJSO on statewide initiatives pertaining to arts education

    Compensation:  Competitive with negotiable benefits.  

    For consideration:  See Info for Candidates
CHARLOTTE SYMPHONY ORCHESTRA DIRECTOR OF DEVELOPMENT

It is our pleasure to represent The Charlotte Symphony in its search for a dynamic, highly-motivated and accomplished Director of Development.  Founded in 1932, the Charlotte Symphony Orchestra (CSO) is the largest and most active performing arts organization in the central Carolinas.   The CSO employs more than 100 professional musicians – 64 on full-time contracts – and performs more than 100 concerts per season.  The CSO’s principal home is the acoustically acclaimed 1,970-seat Belk Theater of the Blumenthal Performing Arts Center.  Music Director Christof Perick, who in his seven seasons with the Symphony has introduced world premieres of many new masterworks, will step down at the end of the 2009-10 season.  An international search is underway for its next Music Director.

In addition to a wide range of concerts – from Classical to Pops to family concerts, the CSO performs educational and outreach services each year including annual concerts for all fourth and fifth graders of Charlotte Mecklenburg Schools. Dedicated to mentoring the region’s best young musicians, the CSO also sponsors two Youth Orchestras serving children from 4th through 12th grades. In its many incarnations, the CSO performs for some 250,000 people each year. Tens of thousands of those attend the beloved Summer Pops concerts, one of the most extensive series of free symphonic concerts in the United States.

The orchestra is also active in the choral, operatic and ballet repertoire. The Oratorio Singers of Charlotte is the official chorus of the CSO and the largest choral organization in the Carolinas, performing with the Symphony throughout its winter season. The CSO is also the resident orchestra for both Opera Carolina and the North Carolina Dance Theatre.

The Charlotte Symphony released its first compact disc in 2007, conducted by Christof Perick a collection of orchestral masterworks by Beethoven, Schubert, Mahler and Mozart.

With an operating budget of over $8MM the Charlotte Symphony raises more than $4.5MM in annual operating support.  Its current endowment is approximately $4MM and is one of a select group of Charlotte-area institutions to receive funding in the coming 48 months from an $83M community-wide arts and culture capital campaign.  CSO’s portion is expected to exceed $5MM. Internal planning is underway for a $15MM - $25MM CSO-specific endowment campaign

DIRECTOR OF DEVELOPMENT

The Director of Development will be responsible for leading the philanthropy programs needed to achieve the institution’s goals, for managing Board development initiatives, and for leading the Development Department. The selected candidate will be a member of the Orchestra’s senior staff team and is a visible leader within the institution and in the community.  He or she will oversee a staff of four individuals.  

Duties and Responsibilities:

  • Direct all of the Charlotte Symphony Orchestra’s fund raising activities to reach established goals: Annual Fund campaigns (major gifts, leadership giving, individual giving, corporate sponsorships, and regional and national foundation funding), endowment campaign planning and successful execution, public funding for annual operational grants, project funding, capital grants, and special-events fundraising.
  • Develop, implement and direct a model donor relations and recognition program that provides meaningful benefits and wide-ranging opportunities for involvement. Play a leading role in overall patron service development, especially for high-value patrons.  Oversee the upgrade, maintenance and integrity of donor/prospect records, database management and research for program evaluation.
  • Manage board-development activities working closely with the Executive Director, Chair and board members to ensure strategic cultivation, recruitment, and retention of new board members and to assist the Chair and Executive Director in managing institutional governance issues. Provide support to the Symphony Guild of Charlotte, particularly as relates to fundraising.
  • Lead all activities of the Development Department:  prepare revenue and expense budgets; set goals and objectives for staff and perform ongoing performance assessment; recruit, manage, motivate, train, and evaluate staff and their activities.
  • Provide fiscal stewardship of department: consistently monitor and evaluate fundraising programs, provide accurate and meaningful progress reports and analysis, and in collaboration with the Director of Finance ensure financial and accounting integrity of contributed revenue  
  • Participate as a team member in a broad range of institutional planning: in collaboration with the Executive Director and CSO Board leaders, set short and long-term fundraising goals, identify funding priorities in the context of long-range institutional planning, and develop new, entrepreneurial approaches to revenue growth.

Qualifications:

  • Bachelor’s degree and five to seven years as a senior manager in development, preferably in the Arts, with experience working with boards, coordinating and supporting volunteers, and managing staff
  • Confident, personable and comfortable representing the CSO to high profile individuals and corporate and community leaders from all backgrounds
  • Proven understanding of and track record in all facets of fundraising – annual campaigns, planned and major gifts, capital, and endowment campaigns
  • Outstanding written and spoken communication skills, exceptional conversationalist
  • Strong leadership, management, and organizational skills, along with the ability to adapt when necessary to changing needs of the organization
  • Strong planning, conceptual, and analytic skills; the specific ability to analyze giving and market data and trends to help drive revenue strategies that will enhance the long-term financial integrity of the CSO
  • Overall strategic agility and capacity to help design and lead initiatives on an organization-wide basis
  • Creative, innovative problem solving style

    Compensation:  Competitive with negotiable benefits.  

    For consideration:  See Info for Candidates
NONPROFIT LEADERSHIP OPPORTUNITY

E CITY (www.ecitycleveland.com) was organized in 2002 as a nonprofit corporation under the laws of the State of Ohio.  The mission: to help urban teens in Cleveland take responsibility for their own economic futures by teaching and modeling entrepreneurship and life skills.  The vision: every 9th and 10th grader in Cleveland will learn about entrepreneurship. Students are nominated (or self select) for E CITY by a teacher, guidance counselor or principal.  They are recruited by the E CITY staff. Parent or guardian support is desired. Students who are selected are awarded a full scholarship for the program, which typically meets 2 to 5 days a week for approximately 10-15 weeks.  Some programs are after school and others are offered during the school day as an elective class.  Executives and other volunteers from the community provide business and life skills coaching and share personal experiences.

E CITY has taught over 80 programs in Cleveland, working with over 800 teens who have graduated from the program.  Leveraging a curriculum developed and licensed by the National Foundation for Teaching Entrepreneurship (NFTE, www.nfte.com), E CITY’s graduates have gone on to win the NFTE Young Entrepreneur of the Year award annually since 2004.  E CITY is the Northern Ohio Licensee of NFTE, and was the 2006 NFTE Licensee of the Year.

On behalf of the Board of Directors of E CITY, we seek candidates for...

PRESIDENT AND CHIEF EXECUTIVE OFFICER

The successful candidate will report to the Board of Directors, guide the transformation of the organization, and be a dynamic advocate for changing the lives of young people.  The selected candidate will implement strategic priorities in 1) development, 2) governance, 3) programs, 4) finance, and 5) planning.  The President and CEO is singularly responsible for marketing E CITY to the community, news media, elected and appointed officials, and other constituents.  Over the next three years, it is expected that the executive will establish a national model incorporating the NFTE operating principles.

Duties and Responsibilities:

  • Exceed aggressive fundraising goals by generating more than $1.0 million in new revenue annually.
  • Assist Board initiatives in cultivating, securing, and stewarding gifts from individual, corporate, and foundation donors as well as government support.
  • Plan, lead, organize, and direct the day-to-day operations and activities to advance mission:  hire, monitor, and evaluate staff performance and direct the human resources function.
  • Work with the Board Chair to create a talent acquisition strategy for Board, staff, and volunteers.
  • Lead program development and expansion; motivate and empower staff to provide superior service to students and their families.
  • Provide sound fiscal management, including developing and managing to the organizations budget, and making reports as appropriate to the Board of Directors.
  • With the Board of Directors, develop and implement strategic goals for the organization
  • Identify and secure additional program sites; recruit, select, train, and evaluate teachers.
  • Expand brand awareness through public events, collateral marketing materials, cutting-edge digital media, and ongoing contact with local, regional, state, and national news media. 

Qualifications:

  • Seasoned professional with skills to significantly increase revenue over the next three years
  • Proven change leader with exceptional communications and management skills
  • Solid business management, organizational design, and forward planning competencies
  • Passion for helping, directing, and developing young people
  • Sensitivity to and respect and understanding of the broad and diverse population of the organization
  • Proven, secure professional who is comfortable in any setting
  • Unwavering commitment to customer service and ability to set and achieve high standards
  • Track record of creating partnerships, alliances, and networks on the national stage
  • Bachelor’s degree required; advanced degree in education or business or comparable related experience a plus 

    Compensation:  Competitive with negotiable benefits.  

    For consideration:  See Info for Candidates

PACIFIC SYMPHONY SEEKS VP OF MARKETING AND PUBLIC RELATIONS

We are pleased to represent the Pacific Symphony in a search for a dynamic, creative, and strategic leader to serve as Vice President of Marketing and Public Relations.

Founded in 1978, the Pacific Symphony in Orange County, California (between Los Angeles and San Diego counties, population three million), is the largest orchestra formed in the United States in the last forty years and the third largest orchestra in California. In its short history, the Pacific Symphony has risen to artistic prominence and has earned national recognition for innovative programming and a remarkable commitment to cultural development in its community.  Led by Music Director Carl St. Clair and President John Forsyte, the Symphony performs 100 concerts annually at the Orange County Performing Arts Center, Verizon Wireless Amphitheatre, and throughout Orange County.  Under Maestro St.Clair, the Symphony embarked on its first and highly successful European tour in 2006 with visits to nine cities. In September, 2006, the Pacific Symphony inaugurated its new home -- the 2,000 seat Renée and Henry Segerstrom Concert Hall.

The Pacific Symphony is widely recognized for developing and promoting both young and established composers of today and for expanding the orchestral repertoire. This commitment to new works is illustrated through the Symphony’s commissions and recordings, presentation of the American Composer’s Festival, and its biennial American Composers Competition. The Symphony received the prestigious ASCAP Award for Adventuresome Programming in 2005 for its role in introducing new works.  Pacific Symphony commissioned composers include William Bolcom, William Kraft, Tobias Picker, Frank Ticheli, and Chen Yi, who composed a cello concerto in 2004 for Yo-Yo Ma. The Symphony commissioned and recorded An American Requiem by the Symphony’s most recent Composer-in-Residence Richard Danielpour (Reference Recordings) and Elliot Goldenthal’s Fire Water Paper: A Vietnam Oratorio with Yo-Yo Ma (Sony Classical). Commissions during the 2006-07 season include works by Philip Glass, William Bolcom, and Daniel Catan.

The Pacific Symphony’s award-winning and results-oriented education programs are evidence of the Symphony’s determination to integrate its music into the Orange County community, developing audiences of all ages and forming strong, meaningful connections between the community and the organization. Programs include an expansive elementary school partnership, the Family Series, and an Instrumental Training Program. Music Director Carl St.Clair actively participates in the development and execution of these programs, which comprise nearly 10% of the Symphony’s budget. The Symphony has been honored as one of nine exemplary orchestra education programs in the nation by the National Endowment for the Arts and the League of American Orchestras.

The Vice-President of Marketing & Public Relations serves on the executive team of the Pacific Symphony and reports to the President.  The VP of Marketing and PR has primary responsibility for the Symphony’s ticket income (approximately $7 million in 2007-08), message strategies, branding and overall image in the community.  The position requires an experienced marketing professional to formulate and implement the Symphony’s season and strategic marketing campaigns, including subscription and individual ticket sales, as well as overseeing the Ticket Office and one of the largest telemarketing operations for an orchestra of its budget size.  The VP Marketing serves as the primary contact for marketing consultants engaged by the Symphony, as the liaison for the Marketing Committee, and is responsible for maintaining and evolving the Symphony’s brand identity.

The Vice President is the Symphony’s chief public relations officer, overseeing media relations for the Symphony and Music Director, and handling all Pacific Symphony-branded communications materials, including concert programs, the web site, and press releases.  In the absence of the President, Music Director or designated Board representative, the Vice President serves as a spokesperson for the organization.  The Vice President of Marketing works in partnership with the Symphony’s Development department to organize and implement an integrated patron development campaign.

Duties and Responsibilities:

  • Provide energizing, empowering leadership to a talented and highly competent Marketing Team. Direct reports: Director of Marketing (season subscription campaigns and telemarketing), Director of Sales (single ticket sales), Director of Public Relations (news media relations including press releases, calendar listings, and public service, feature, and news placements), Director of Ticketing Services (subscription and single-ticket transactions and customer service), and Director of Audience Development (group and corporate sales). 
  • Prepare the annual marketing plan, budget and timeline, monitor and report on marketing finances throughout the season, including subscription sales campaign updates.
  • Maximize opportunities to celebrate the Symphony’s 30th Anniversary in the 2008-09 season, and Carl St.Clair’s 20th Anniversary in 2009-2010.
  • Serve as primary media contact for season announcements and major breaking news. 
  • Build and maintain new and existing institutional partnerships, maximizing opportunities with leading brand members of the Orange County business community.
  • Manage all branding strategies and ensure Pacific Symphony brand freshness, relevance, credibility and value.
  • Establish pricing strategies, incentives and scaling of the house, and conduct prospecting campaigns that include niche, guerilla, viral and electronic marketing components. Make full use of electronic media, including online social networking and video tools to enhance online sales. 
  • Implement all in-house surveys – tracking of new subscriber retention rates, no-shows, reasons for non-renewals, price-by-demand analyses, historical data, crossover reports, and more.
  • Work closely with the Ticket Office staff to ensure the highest level of customer service in handling all subscription and single ticket transactions, including special requests.
  • Negotiate and oversee all outside consultants and vendors, including telemarketing.
  • Collaborate closely with the Vice President of Development; serve as team leader for joint initiatives that aspire to build a unified approach to developing patrons of the Pacific Symphony.  Create a partnership that will result in meeting development goals.
  • Serve as liaison with the VP of Marketing at Orange County Performing Arts Center and other resident companies on issues of mutual concern including ticketing policy, co-branding, promotions, and collateral materials.
  • Invigorate the Marketing Committee of the Board--recruit members, set meetings and agendas, provide regular reporting, and prepare Committee Chair to make reports.  Make all major marketing presentations to the Board and provide input as needed.

Candidate Qualifications:

  • Sophisticated and accomplished marketing professional with 7 to 10 years progressive experience in marketing, sales, and communications, at least 5 of which is in a senior position.
  • Evidence of significant improvement in marketing campaigns for which the candidate has been responsible.
  • Excellent analytical skills; facility with spreadsheets, budgets and forecasting
  • Successful development and implementation of direct mail, online, and telemarketing campaigns and experience with cutting-edge use of electronic techniques
  • Passion for and knowledge of classical music
  • Strategic and creative professional and agile problem solver
  • Long success in relationship building and sponsorship negotiation
  • Solid project manager with experience managing staff, large vendors and budgets
  • Ability to oversee multiple tasks and meet deadlines persistently and effectively
  • Outstanding customer relations track record and proven ability to arrive at win-win in patron complaints and inquiries
  • Excellent oral and written communication skills
  • Strong institutional thinker
  • Confident professional with a high degree of comfort and skill fostering teamwork

    Compensation:  Competitive with negotiable benefits.  

    For consideration:  See Info for Candidates

CHIEF DEVELOPMENT OFFICER
THE SALVATION ARMY, GREATER CLEVELAND

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. The organization was founded in 1865 in London, England when ordained minister William Booth and his wife Catherine determined to use their ministry to serve people in the city’s worst poverty-stricken districts.  The organization adopted a quasi-military structure and has functioned successfully within that model for more than 100 years.  Today The Salvation Army serves its constituents in over 115 countries and in more than 160 languages.  Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Our client, The Salvation Army Greater Cleveland (www.salvationarmycleveland.org), operates the Harbor Light Complex, the Zelma George Family Emergency Shelter (located at Harbor Light), and six Corps facilities on Cleveland’s east and west sides.  In addition to providing social services that help individuals in greatest need, The Salvation Army Greater Cleveland also provides educational and recreational programs for children and adults, such as an open-access computer center, early childhood care, senior programs, and the “Learning Zone.”  The Learning Zone is an educational and economic empowerment initiative conducted at Corps where Learning Centers help students break the cycle of poverty through education.

For the position, Chief Development Officer, The Salvation Army Greater Cleveland seeks proven development candidates who understand the values of working in a faith-based organization.  This is a professional leadership opportunity in The Salvation Army Greater Cleveland office.  This position demands a seasoned, focused, and dedicated senior development professional who can generate excitement about the organization and who possesses an exceptional track record in fundraising and management.   The selected individual will report to the Divisional Secretary for Greater Cleveland, Captain Randy Orr, and work closely with an active and engaged Advisory Board.  The successful candidate will manage a staff of five development and communications professionals including the Volunteer Bureau, play a significant role in restructuring the Greater Cleveland fund development initiative, and set departmental goals.  The role requires broad development experience that includes special events, individual major gifts, corporate and foundation relations, planned and endowment giving, and capital campaigns.   

Duties and Responsibilities:

  • Develop and implement a dynamic, comprehensive, and successful fundraising effort for Greater Cleveland operations and Harbor Light.
  • Manage the Development Department:  prepare revenue and expense budgets; set goals and objectives for staff; implement personnel policies and procedures; and manage, motivate, train, and evaluate departmental staff.
  • Maximize the strategic value of a substantial donor base (60,000) reflecting gifts of all sizes.
  • Coordinate public relations activities related to fund development
  • Staff and coordinate the activities of the Development Committee and manage the Advisory Board campaign.
  • Lead the effort to redevelop the website to achieve greater awareness and significantly enhance online giving.
  • Oversee staff activities and campaigns in the areas of Government and Foundation Relations and Major Gifts; create an effective tool to manage and track corporate and foundation giving; work cooperatively with The Salvation Army colleagues responsible for planned and deferred giving.
  • Provide staff leadership and bring fresh ideas to successful special events.
  • Assist in developing and executing a strategy for an endowment campaign to support the Zelma George Family Emergency Shelter and a capital campaign to support the Harbor Light Complex, a West Park Corps expansion, and relocating the Zelma George Family Emergency Shelter.

Qualifications:

  • Bachelor’s degree and seven-plus years fundraising experience demonstrating increasing achievement in funds raised; experience with annual, planned, major gifts, capital, and endowment campaigns
  • Confident, kind leader who can manage and motivate staff and volunteers and provide fiscal oversight to department activities
  • Proven creativity in approaching fundraising, along with comprehensive understanding of fundraising essentials and best practices in philanthropy
  • Knowledge of or experience with successful Internet-based community building and fundraising strategies, tools, and techniques; ability to employ technology effectively and efficiently to get fundraising results
  • General experience in public relations and working with media to increase public awareness of organizational need
  • Solid analytical and strategic thinker with strong interpersonal, written, and verbal communication skills
  • Superior organizational skills, attention to detail, and ability to work well under pressure while managing multiple activities
  • Ability to represent The Salvation Army to a broad range of community constituents

    Compensation:  Competitive with negotiable benefits.  

    For consideration:  See Info for Candidates

PACIFIC SYMPHONY SEEKS DIRECTOR OF AUDIENCE DEVELOPMENT  

We are pleased to assist the Pacific Symphony in identifying an energetic and motivated professional to join the Symphony as its Director of Audience Development.

Founded in 1978, the Pacific Symphony (www.pacificsymphony.org) in Orange County, California (between Los Angeles and San Diego counties, population three million), is the largest orchestra formed in the United States in the last forty years and the third largest orchestra in California. The Pacific Symphony has risen to artistic prominence and has earned national recognition for innovative programming and a remarkable commitment to cultural development in its community.  Led by Music Director Carl St. Clair and President John Forsyte, the Symphony performs 100 concerts annually at the Orange County Performing Arts Center, Verizon Wireless Amphitheatre, and throughout Orange County.  Under Maestro St.Clair, the Symphony embarked on its first and highly successful European tour in 2006 with visits to nine cities.

The Pacific Symphony is widely recognized for developing and promoting both young and established composers of today and for expanding the orchestral repertoire. This commitment to new works is evident in considerable commissions and recordings, presentation of the American Composer’s Festival, and the biennial American Composers Competition. Pacific Symphony commissioned composers include William Bolcom, Richard Danielpour, William Kraft, Philip Glass, Daniel Catan, Tobias Picker, Frank Ticheli, Chen Yi, and Elliot Goldenthal.  

The Pacific Symphony’s award-winning, results-oriented education programs demonstrate the Symphony’s intention to integrate its music into the Orange County community, developing audiences of all ages and forming strong, meaningful connections between the community and the organization. Music Director Carl St. Clair actively participates in the development and execution of these programs. The Symphony has been honored by the National Endowment for the Arts and the League of American Orchestras as one of nine orchestras in the nation conducting exemplary education programs.

The Director of Audience Development augments the Orchestra’s ticket income through the development of new audience development initiatives, retention strategies and existing initiatives. The DAD researches and develops long-term and creative promotional opportunities as well as develops external partnerships to achieve organizational goals.  The DAD creates internal partnerships with departments on various projects impacting audience growth.

The DAD is responsible for non-core subscription and single ticket campaign sales initiatives and revenue that enable Pacific Symphony to most effectively target the following marketing segments: groups, seniors, students, luxury consumers, and singles.  He/She must lead, manage and build the audience development team: Group Engagement Coordinator(s), Intern(s), Volunteers. He/She reports

to the Vice-President of Marketing & Public Relations and must officially represent Pacific Symphony in

front of a variety of external constituencies: Chambers of Commerce, Conference & Visitors Bureaus, Civic Offices, Rotary International, and other community and civic organizations.

Duties include:

Create, manage, and renew affinity event programs encompassing, but not limited to:

  • Professions:  Legal, Medical, Engineering, Education
  • Community organizations: Religious, Civic, Special interest
  • Non-traditional communities: Hispanic, African-American
  • Affiliation oriented:  Young Professionals, Music Lovers, Alumni Groups

Evolve and lead Pacific Symphony group sales program:

  • Orange County Performing Arts Center (existing vendor)
  • SoCal groups (existing vendor)
  • Strategic Selling Partners (B-to-B)
  • Meeting and Convention Planners (B-to-B)
  • Domestic Group Tour Operators (B-to-B)
  • Inbound Tourists(B-to-B)
  • Resident Group Leaders
  • Senior Groups

Create, implement, and manage the launch of new programs targeted at Luxury & Singles segments

Work alongside Director of Corporate Relations to forge new/deeper partnerships with corporations to sell subscriptions and single tickets.

Execute all Pacific Symphony programs for the Senior population:

  • Senior Symphony Sundays
  • Elderhostel
  • Laguna Woods Village
  • Senior ‘Specials’

Oversee engagement of university and student communities in partnership with Pacific Symphony Education department:

  • Schedule on-campus visits and promotions
  • Pacific Symphony Student Rewards program
  • Social Networking sites – Facebook, Myspace, Linkedin
  • Private music studios, schools, and clubs

Design/Implement a comprehensive speaker’s bureau that connects and sells at a community level Pacific Symphony’s subscription and single ticket products.

Coordinate Marketing/PR elements related to the annual Target Symphony in the Cities concerts

Develop other unexplored channels of incremental sales and revenue

Wherever possible work in conjunction with the VP of Marketing and Public Relations to identify partnerships and in-kind resources to help mitigate expenses and increase resources.


Candidate Qualifications:

Bachelor’s degree required, plus 3 to 5 years experience in sales, marketing, membership, or corporate community relations.  Background in fine or performing arts, knowledge of or appreciation for orchestral music preferred.  The selected candidate will be a self-starter with a track record of creating unique opportunities for revenue-generating relationships with businesses, other nonprofits, neighborhood organizations, professional associations, ethnic communities, civic organizations, public and private secondary schools, campus organizations, and more.  Solid understanding of or professional experience with using online social networking tools to develop public awareness and drive sales a plus.

Compensation:  Competitive with negotiable benefits.  

For consideration:  See Info for Candidates

MANAGER, EDUCATION & COMMUNITY ENGAGEMENT PROGRAMS, THE PACIFIC SYMPHONY

reports to:  Vice President, Education & Community Programs

The Pacific Symphony (www.pacificsymphony.org) is seeking an enthusiastic person and experienced arts administrator for the position of Manager, Education & Community Engagement Programs.  This position holds primary responsibility for overseeing the Symphony’s summer residential, multidisciplinary arts program for middle school students, Arts-X-press, and the organization’s adult education and community engagement programs. 

essential functions:

Arts-X-press

  • Plan and execute all aspects of the program
  • Live onsite at UCI during program execution
  • Serve as the Pacific Symphony lead representative onsite
  • Hold primary responsibility for all activities, students, and personnel
  • Hire and supervise program staff
  • Greet/host VIPs
  • Build and maintain relationships and partnerships with host university
  • Supervise all scheduling and planning of events, activities, classes, and dorm arrangements with host university
  • Manage and supervise all student data including student applications, registration packets, and database
  • Facilitate communication with parents
  • Manage program budget, reconciling all billing, program expenses, invoicing, and payroll 
  • Maintain and update legal and human resource documents
  • Supervise all student financial information including application and participation fees, invoicing, scholarships, ticket/reunion fees, and ArtsMart reconciliation
  • Schedule, plan and host orientation sessions
  • Coordinate reunions, concert events and blogs for alumni students
  • Attend fundraising events, concerts, and meetings as needed
  • Create bussing schedule and communicate with bussing company
  • Maintain communication with school district contacts
  • Schedule excursions and negotiate ticket prices
  • Miscellaneous duties as required

Adult Education

  • Oversee all planning and execution of Classics Concert Previews
  • Explore potential opportunities to expand the Symphony’s adult education initiatives and develop plans accordingly

Community Engagement

  • Develop and nurture partnerships with area colleges to connect students to the Symphony and its concerts, with special emphasis on the American Composers Festival and related events
  • Work with community organizations to plan, schedule and implement Chamber Ensemble Informances throughout the County
  • Manage the Symphony’s participation in the Imagination Celebration of Orange County, the Orange County Performing Artscenter’s Community Arts Festival and Festival of Children
  • Collaborate with Operations and Marketing staff to ensure coordinated support of community partnership activities
  • Support the Symphony’s efforts to connect with the Orange County community, as needed

Minimum Job Requirements:

Education: College degree preferred but not required.

Experience: Teaching experience preferred but not required.

Specific Skills:

  • Enthusiastic about working with children, adults, community partners, volunteers, and artists and able to manage events in a flexible, calm, patient, and forgiving manner
  • Must have strong organizational, detail-management, written, and interpersonal communication skills 
  • Self-motivation, the ability to set own working hours and manage own time, and problem-solving skills
  • Must be punctual, persistent, timely, creative, and have sustained energy
  • Fluency in Spanish speaking and writing preferred but not required
  • Experience managing large-scale events a plus but not required.

Supervisory Responsibility: Responsible for supervising Symphony musicians, adult instructors, high school-age counselors, as well as college-age and adult volunteers.  While executing programs, responsible for student participant safety at all times.

Compensation:  Competitive with negotiable benefits.  

For consideration:  See Info for Candidates

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